Jewellery
All of the jewellery is hand made in the UK by Kimberley Huxley. All of the jewellery is sterling silver and Hallmarked at the London Assay office with British hallmarks and makers mark.
Returns & Exchange Policy
If you are not entirely happy with your order, please email kimberley@silversorbet.com. Work must be returned in the original packaging and in perfect condition within 14 days of delivery. Payment will be refunded upon safe return of the order. However, refunds cannot be made on your return postage. If you wish to exchange your item please let me know within 14 days of receiving the jewellery.
Bespoke / Commissions
All commissions are welcome, please contact me if you would like something specially designed to your taste and requirements. Any of the designs on the website can be created in any metal. Please email kimberley@silversorbet.com with any questions and design ideas if you would like a quote.
50% deposit will need to be paid before the work on the final piece is to commence. Commissions can take between 2-6 weeks depending on the type of work involved. If you have a short time scale please let me know in the first stage of design so I can fit this in to the workshop schedule.
Postage & Delivery
Royal Mail 1st class recorded signed for £4
Royal Mail 2nd class recorded signed for £3.50
Please note that delivery will need to be signed for.`
Please contact me if you require your item sooner and you are within the UK. If the item is in stock and ready to send it can be sent Special Delivery guaranteed by 1pm the next day. This order would have to be placed before 3pm, would cost £7.50 and would require a signature.
International Tracked and Signed Europe £9
International Tracked and Signed Rest of the World £10
Both would require signature on receiving the order. International orders can take up to a week to be delivered.
Any damaged work must be notified within 48 hours of receipt of delivery.
Once you have placed your order I will send a confirmation email and give you an estimated delivery date with your track and trace number.